Subscription & billing policy

What you purchase

AGInvest sells digital subscription access only. We do not sell physical goods. Your subscription grants access to our online research workspace, including company summaries, dimensional research views (business moat, management quality, financial health), the company screener, and plan-specific features such as the AGInvest Agent on eligible tiers.

Reports and tools are provided for general informational purposes and do not constitute personalized investment, legal, tax, or accounting advice.

Digital service — no physical returns

Because AGInvest provides digital services delivered electronically, return, exchange, or shipping policies for physical products do not apply. There are no physical goods to return.

Billing cycle

Paid subscriptions are billed on a recurring monthly basis unless otherwise stated at checkout. Your payment method is charged at the start of each billing period for the plan you selected. Prices are shown on our Pricing page and may change for future billing periods with notice as described in our Terms of Service.

The free Trial plan is $0 and does not require payment. Trial usage is subject to monthly research query limits and other restrictions described in our Promotion terms.

Refund policy

All subscription fees are non-refundable once a billing period has begun. If you cancel during an active paid period, you will not receive a prorated or partial refund for unused days in that period.

We do not offer refunds for dissatisfaction with research outputs, market performance, or third-party data accuracy. You are responsible for evaluating whether the service meets your needs before and during your subscription.

Cancellation policy

You may cancel a paid subscription at any time. To cancel:

1. Sign in to your AGInvest account.
2. Open Account in the research workspace.
3. Select Manage subscription & billing to open the Stripe Customer Portal.
4. Follow the prompts to cancel your subscription.

After cancellation, your paid access continues through the end of the current billing period. When the period ends, your account will not renew unless you subscribe again. No partial-period refunds are provided.

If you need help canceling, contact us at info@aginvest.io or use the details on our Contact page.

Plan changes

Upgrades and downgrades between paid plans may be available through the Stripe Customer Portal or account settings. When you change plans, Stripe may apply proration credits or charges according to its standard billing rules. Plan changes do not override our no-refund policy for amounts already charged for a billing period that has started.

Disputes & chargebacks

If you believe a charge is incorrect or you have a billing concern, please contact us before initiating a dispute or chargeback with your card issuer:

• Email: info@aginvest.io
• Phone: +591 77390562
• Mailing address: AGInvest LLC, 8 THE GREEN STE B, DOVER DE 19901

We will review billing inquiries in good faith and respond within a reasonable time. Filing an unauthorized or inaccurate chargeback may result in suspension of access while the dispute is investigated.

Service interruptions

We may perform maintenance, update features, or modify plan limits as the product evolves. Temporary interruptions do not entitle subscribers to refunds. Material changes to paid features will be communicated through the product or by email where appropriate.

Customer support

For subscription, billing, or account questions, visit our Contact page or email info@aginvest.io. We do not provide individualized investment advice through customer support.